Private messages sent by a Player Moderator will remain visible when private chat is filtered to friends, or turned off, by the recipient player. As soon as a Jagex Moderator checks the report, the mute is lifted and a subsequent punishment is then applied if it is needed. Any incorrect mutes may be lifted, and if a Player Moderator regularly mutes without proper reason, their moderator status may be removed. Jagex provides Player Moderators with muting guidelines, and mutes are, according to Jagex, checked to ensure that they are correct. A Player Moderator's mute is a safety precaution to help prevent the player in question from causing any more harm to themselves or others, as it will effectively stop any attempts to talk freely. Occasionally when a player is being particularly defiant towards the rules, a mute is required so that other players can no longer see their text.
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Once Jagex has assessed the judgement of the moderator, the in-game behaviour as well as social and forum posts, and the reports marked for muting would have been applied correctly, then the moderator would be given the full responsibility with the normal mute option. This is to settle in new moderators into their role as part of a training period.
However, new Player Moderators are given a "Suggest a mute" instead of a temporary mute option. To safeguard other members of the community from disruptive or offensive players they have the ability to issue a priority abuse report which will, with an immediate effect, temporarily mute the reported player to give Jagex staff members some time to review the incident. Player Moderators can tick the "Mute player (Moderators only)" option.Ī Player Moderator has direct approaches to rulebreakers.
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